Every review answered. None of them sound generic.
An AI agent drafts a tone-matched response to every new review in your voice, references the actual job, and escalates 1–2★ reviews to you immediately with a suggested service-recovery offer.
Drafts reference the specific job, technician, or service — not 'thanks for the kind words.'
1–2★ reviews escalate to your phone with a recovery offer in the same notification.
Draft-only by default. Auto-post threshold is yours to set per star rating.
New Google review syncs in (or paste from Yelp/Facebook/Angi). Agent reads it within minutes.
Tone-matched reply in your voice. References the job. Stays platform-policy compliant.
4–5★ → one-tap publish. 1–2★ → SMS to you with the public draft and a service-recovery suggestion.
GoHighLevel offers a review widget but nothing that drafts. The standard playbook is canned templates — which Google can detect and customers can spot. RapidLocal's responder writes original replies, every time.
Full comparisonDraft-only by default. Every new review gets a tone-matched response drafted in your voice, queued for one-tap approval. Flip on auto-post for 4–5★ reviews if you want — most owners keep manual approval on 1–3★ forever.
It's escalated to you immediately by SMS, with a suggested service-recovery offer (refund, redo, comp). The drafted public reply is careful: acknowledge, take it offline, no specifics. You decide what to send.
It's trained on your previous responses, your service categories, and the actual review text. References specifics — the technician's name if mentioned, the service performed, the outcome. Not 'thanks for the kind words.'
Google reviews first-class via your Business Profile sync. Yelp, Facebook, Angi, and BBB can be pasted manually for drafted responses; full sync depends on the platform's API access.
Yes. It is part of the flat $99/mo plan, alongside review capture, AI posts and monthly rank grids. Nothing extra to buy.