Review request software that also moves your ranking.
Every finished job triggers a review request by text and email with a one-tap link. Unhappy customers route to you privately first. And because reviews alone don't decide the map pack, the same $99/mo runs your posts, categories, and photos too.
- Request on every job
- Private routing for 1–2★
- Reviews and rankings
- $297 setup, $99/mo
Sending requests is the easy part. Turning reviews into position is the job.
Most review tools price by sending volume: a cheap tier for a few hundred requests, a bigger tier when you grow. The software itself is not complicated — a trigger, a template, a short link, a reminder. What you're paying for is that somebody set it up and it keeps firing.
The problem is what happens after. Review count climbs, the owner feels good, and the pin on the map doesn't move — because Google ranks the three-pack on relevance and proximity as well as prominence. A perfect review engine sitting on a profile with the wrong primary category and an empty services list is a wasted year.
So we run both halves. The request goes out on every completed job, reminders pace out over a week, and one-star risk is caught privately before it lands in public. Meanwhile the profile itself gets rebuilt and fed: categories, services, attributes, 2–4 posts a week, geo-tagged photos, seeded Q&A.
One price, whatever your job volume. $297 to set it up, $99 a month to run it, no contract, and a geo-grid rank report every month that tells you whether any of it worked.
How the request flow runs
- 01Job marked completeA text and an email go out within minutes, while the work is still fresh and the customer still remembers your name.
- 02One tap to the review boxThe link opens your Google review form directly. No app, no login, no three-screen survey that loses two thirds of people.
- 03Unhappy customers routed privatelyLow ratings fire an alert to you first with the customer's comment, so you can fix it before it becomes a public one-star.
- 04Paced reminders, then stopTwo reminders across a week, then the sequence ends. Nagging costs you reviews and it costs you repeat work.
Review request tools vs. RapidLocal
| What you get | Typical review tool | RapidLocal |
|---|---|---|
| Automatic requests on job completion | Yes | Yes — SMS and email |
| Private routing for unhappy customers | Usually | Yes, alert to you first |
| Past-customer reactivation | Bulk blast you configure | Paced 30–60 day campaign we run |
| Review replies written for you | Sometimes assisted | AI-drafted and posted, usually within the hour |
| Google posts, categories, photos | Not the product | Included every week |
| Map pack rank measurement | Rarely | Geo-grid baseline plus monthly re-run |
| Pricing | Tiers that scale with volume | $297 setup, $99/mo flat |
Common questions
What is review request software?
It's a tool that automatically asks customers for a review after a job — usually by SMS and email, with a one-tap link to your Google review page and a reminder or two if they don't respond. The good ones also catch unhappy customers privately before they post publicly.
How much does review request software cost?
Standalone tools commonly run $99–$300 a month, often tiered by how many requests you send. RapidLocal is $297 to set up and $99 a month flat regardless of job volume, and that price also covers Google posts, profile optimization, review replies, and monthly rank reporting.
Is it against Google's rules to ask for reviews?
No. Asking every customer is explicitly fine. What's against the rules is review gating — only asking people you expect to be happy, or offering incentives. We ask everyone and route the unhappy ones to you privately as well as, not instead of, the public request.
How many extra reviews should I expect?
On live jobs, a well-timed one-tap request typically converts a meaningful share of customers who would otherwise never leave one. The bigger month-one swing is usually the past-customer campaign — shops sitting on a dozen reviews routinely clear fifty.
See what your profile is missing — free.
We score your categories, services, photos, review velocity, and map pack position against the businesses currently beating you, and email you the report. No call required.
Last reviewed and updated by the RapidLocal team.