Local Map Pack Index

How many Google reviews do the businesses at the top of local results actually have? We ran 360 real Google searches — 12 home-service trades in the 30 largest US cities — and recorded the review count and rating of the top three results each time.

305
reviews (median)
224
reviews (median)
95
reviews (median)

The "fewest in the top 3" figure matters: in a typical search, at least one top-three business has far fewer reviews than the leader. Review count matters, but it isn't the only thing that decides who shows up.

By trade

Median across 30 cities. Sorted by the review count of the #1 result.

Plumbing1,0555513704.930
HVAC6937302704.930
Pest control5855831564.930
Junk removal4595521104.930
Cleaning3712101244.930
Garage door330454724.930
Towing327176844.730
Appliance repair234192824.930
Electrical229169964.930
Roofing148126754.930
Pressure washing12685465.030
Landscaping6156314.930

By city

Median across the 12 trades.

Charlotte, NC7393622344.912
Dallas, TX6903002544.912
Phoenix, AZ6308331174.912
Memphis, TN612190674.912
Jacksonville, FL5312451634.912
Nashville, TN5213562034.912
San Francisco, CA502126584.912
Philadelphia, PA493134574.912
Austin, TX4325063364.912
Columbus, OH4155232814.912
Portland, OR3837552144.912
Denver, CO3774892004.912
San Jose, CA35454254.912
San Diego, CA336268944.912
Baltimore, MD3341951234.912
Fort Worth, TX314220964.912
Indianapolis, IN303613874.912
Las Vegas, NV290911394.912
Houston, TX2681251104.912
Chicago, IL235119904.912
San Antonio, TX2264421984.912
Louisville, KY224203744.912
El Paso, TX210115754.912
Seattle, WA1802581234.912
Boston, MA179126484.912
Oklahoma City, OK1793241104.912
Los Angeles, CA164116574.912
Washington, DC117201205.012
New York, NY10428204.912
Detroit, MI5580434.912

How we collected it

  • One Google place search per trade and city, for example "plumber in Austin, TX", centred on the city with a 15 km radius. Collected 2026-09-28.
  • We kept the first three businesses marked as open, and recorded only their review count and star rating. No business names are published.
  • Every figure in the tables is a median, so one business with thousands of reviews doesn't skew it.
  • Limits: this is one search from one point per city. Real map results change with where the searcher stands, so a business can be #1 downtown and absent across town. It's a snapshot, not a ranking guarantee.

You're welcome to cite these numbers. Please link to this page as the source.

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